FAQs about Customs Brokerage

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How can I get support with customs clearance?

​For your international shipments, JND offers comprehensive Customs Brokerage services. You can submit your shipment details and requirements using our contact form.
Our customs experts will review your supply chain and provide tailored advice on the required customs procedures, documentation, and regulatory requirements.

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How does the customs clearance process work?

The customs clearance process consists of several steps and is handled individually depending on the destination country and the shipment:

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1. Review of shipping and commercial documentation

2. Preparation and submission of customs declarations

3. Communication with customs authorities

4. Customs release and onward transportation

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JND manages the entire process, ensuring efficient and seamless customs clearance.

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Will I have a dedicated contact for customs-related matters?

Yes. You will have access to experienced customs specialists who can assist you with all aspects of import, export, and international trade regulations.

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What is Customs Brokerage?

Customs Brokerage covers all services required to move goods across international borders in compliance with applicable customs regulations. This includes preparing customs declarations, ensuring regulatory compliance, and liaising with customs authorities.

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Why is professional customs clearance important?

International customs regulations are complex and vary significantly from country to country. Errors can result in shipment delays, additional costs, or legal consequences.

A professional customs broker helps you meet all regulatory requirements correctly, ensuring your supply chain operates smoothly.

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What services are included in Customs Brokerage?

Typical services include:

• Import and export customs clearance

• Preparation and review of customs documentation

• Calculation of duties and taxes

• Communication with customs authorities

• Advice on trade agreements and regulatory requirements

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What is tariff classification and why is it important?

Tariff classification is the process of assigning goods to the appropriate Harmonized System (HS) code.

It is essential because it determines:

• Applicable customs duties and taxes

• Licensing and permit requirements

• The basis for the entire customs clearance process

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What is origin determination (Origin Management)?

Origin determination establishes the country of origin of goods. This is important for:

• Preferential trade agreements (e.g. reduced duty rates)

• Trade restrictions

• Accurate declarations to customs authorities

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Why do customs regulations differ from country to country?

Each country has its own legal framework, trade agreements, and security requirements. These affect:

• Documentation requirements

• Import restrictions

• Duty and tax structures

For this reason, a locally compliant yet globally coordinated customs strategy is essential.

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How is compliance with customs regulations ensured?

Compliance is ensured through:

• Digital systems for data validation

• Close collaboration with local customs authorities

• Standardised processes and compliance guidelines

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Which factors influence customs costs?

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​What are the risks associated with customs clearance?

• Incorrect declaration of goods

• Missing or inaccurate documentation

• Delays caused by customs authorities

• Additional costs or penalties

Professional Customs Brokerage significantly reduces these risks.

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What are the benefits of working with a customs broker?

1. Faster customs clearance
   Reduced border delays by minimising errors and customs queries.

2. Cost optimisation
   Making full use of trade agreements and accurate tariff classification.

3. Transparency
   Clear visibility across all customs processes.

4. Reduced administrative workload
   Allowing your team to focus on its core business.

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Is Customs Brokerage a long-term service?

Customs Brokerage is typically an integral part of long-term logistics partnerships. Processes are continuously adapted to reflect changing legal requirements and evolving market conditions.